How do I track my shipment delivery? | Cochrane’s Skip to main content

How do I track my shipment delivery?

Select & click the TRACKING button on the top main menu and you will be presented with Tracking page.

Enter your consignment number in the field provided.

  • The entire consignment number must be entered for the Tracking search function to work. 

  • Tracking information is in real-time, where 4G or better mobile signal is available at delivery location.

  • For more information on Tracking Numbers see ‘What is a Tracking Number?’  FAQ.

Select & click the TRACK button.

  • A new window will open and display any available Tracking information.  

  • An example of a completed delivery tracking is shown below.

    • Where the SENDER-Picked Up-In Depot-On Board-Delivered-RECEIVER icons are shown in green this indicates these delivery stages have been completed.

    • Where icons are shown in grey this indicates stages that are incomplete.

    • For completed deliveries the Sign On Glass image with date-time stamp and a map with the delivery location pinned is shown beneath the icons.

Tracking Display