Select & click the TRACKING button on the top main menu and you will be presented with Tracking page.
Enter your consignment number in the field provided.
The entire consignment number must be entered for the Tracking search function to work.
Tracking information is in real-time, where 4G or better mobile signal is available at delivery location.
For more information on Tracking Numbers see ‘What is a Tracking Number?’ FAQ.
Select & click the TRACK button.
A new window will open and display any available Tracking information.
An example of a completed delivery tracking is shown below.
Where the SENDER-Picked Up-In Depot-On Board-Delivered-RECEIVER icons are shown in green this indicates these delivery stages have been completed.
Where icons are shown in grey this indicates stages that are incomplete.
For completed deliveries the Sign On Glass image with date-time stamp and a map with the delivery location pinned is shown beneath the icons.
